Staff Counsellor
UN - United Nations
Expiration Date 05-04-2010
Under the supervision of the UN Medical Director, Medical Services Division, Office of Human Resources Management, the incumbent provides and supervises counseling services in New York headquarters; develops policy proposals related to mental health in the UN system; responsible for the daily functioning of the Staff Counsellor's Office, including budget and workplan management, recruitment of qualified candidates for job openings, and staff performance evaluations; advises and performs preliminary evaluations in staff experiencing personal difficulties, workplace conflict issues, or psychiatric emergencies; advises on organizational psychosocial issues; determines the need for referral to appropriate mental health and substance abuse treatment providers; deals directly with a wide range of emergencies, including Critical Incident Stress, acute depression and anxiety, verbal and physical threats to colleagues/organization, threatened or abandonment of spouses and dependents; develops and maintain relationships with New York City and State mental health practitioners for access and referrals; designs and implements Mission Readiness and Peer Helper training programs; keeps abreast of developments in Organizational Psychology, Psychiatry and Substance Abuse; assists Medical Officers with case management and evaluation of psychiatric emergencies related to consultations, medical evacuations, sick leave, and disability; coordinates on training programs related to Staff Counsellor's Office, and coordinates HIV in the workplace programmes; manages the Staff Emergency Fund: raises funds, ensures annual reporting, requests services of auditors, publishes reports; chairs the Board of the Staff Emergency Fund.
Competencies
Professionalism - Demonstrated technical knowledge of a range of theories, techniques and methods in working with clients as individuals, families and groups. Knowledge of current treatments of psychiatric and substance disorders including psychopharmacology for case management. Knowledge of the New York State Mental Health System and Mental Health Laws, with knowledge of the health insurance system of the United States as it related to mental health and substance abuse. Maintains licensure and continued education in the area of Psychiatry and Organizational Psychology. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Client Orientation - Considers all those to whom services are provided to be “clients” and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. Communication - Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. Teamwork - Works collaborative
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